The last of the Coorong libraries - Tintinara & their depot library at Coonalpyn joined the consortium today. They share their Enterprise site with the other Coorong libraries at Meningie, Tailem Bend and Coomandook. The site includes a really nice collage banner showing some of the highlights of the council area from the Coorong lakes & a pelican on the wing, to a beautiful canola crop inn full flower & a granite outcrop.
As I have mentioned previously, the four libraries in the council have used the capacity of Enterprise to create four separate pages for each library, listing opening hours and links to other relevant information. The separate Tintinara page is behind the windmill & can be found here.
We will post any photos from Tintinara as they come to hand.
Filling in this part of the map means we're certainly on the home straight, with only Lucindale (18th) and Yankalilla (25th) still to go.
Thursday, 11 September 2014
Wednesday, 10 September 2014
Changes in membership of User Group
As a result of the recent expression of interest process we welcome six senior library staff who have joined the LMS
User group for a two year term up to Aug 2016.
4 x metro reps:
Janice Curtis, Pt Adelaide Enfield
Gill Galloway, Onkaparinga
1 x River Murray rep: Carol Bath, Murray Bridge
1 x Central region rep: Pam Menadue, Pt Pirie
On behalf of the Network I’d like to thank those members who are leaving the User group. To Liz Byrne of Marion (who also took on the role as acting chair); Bob Muster from Lameroo and Alison Burden (who had filled in for Julie Weller) from Mitcham, thanks for your professionalism, pragmatism & expert advice.
We have a mixture of new members and some returning
members. They will be officially starting at the 20 October 2014 meeting.
4 x metro reps:
Janice Curtis, Pt Adelaide Enfield
Jo Cooper, Prospect
Suzanne Kennedy, Norwood, Payneham & St Peters Gill Galloway, Onkaparinga
1 x River Murray rep: Carol Bath, Murray Bridge
1 x Central region rep: Pam Menadue, Pt Pirie
On behalf of the Network I’d like to thank those members who are leaving the User group. To Liz Byrne of Marion (who also took on the role as acting chair); Bob Muster from Lameroo and Alison Burden (who had filled in for Julie Weller) from Mitcham, thanks for your professionalism, pragmatism & expert advice.
Monday, 8 September 2014
Burnside's other languages site
On Friday I posted Charles Sturt's use of their Enterprise site to provide a tailored service to their NESB communities. It appears that Burnside has also been busy creating a similar site - see here. In fact I'm reliably informed that Burnside was the genesis of this idea - further developed by Charles Sturt. Apologies to Burnside for not being aware of this great work earlier.
The site highlights the library's 5 major languages - Korean, Chinese, Japanese, French and German, with the pre-defined searches divided into DVDs, books and music for each language. And for all 37 languages collected across the State there is a predefined search that covers all media. The searches look across all of the holdings across the State, so people using this site at Burnside can find all items in their language through this site. The page also has links to a range of other useful resources such as IELTS, language kits, newspapers etc.
Matthew Spearman - acting library manager at Burnside described the development of the page thus, "This simple and practical design considers the language limitations of new arrivals to Australia and was created by a very clever Penny McInnis here at the Burnside Library. Other Councils have since taken our design on board (with permission / assistance) and many more have been asking us about doing the same. It is a real success story in creativity and partnerships across the sector all sourcing from a single individual who had a neat idea."
I'm delighted to see such a great development. And the fact that staff at Burnside are happy to provide support for others who want to develop something similar is a real testament to the professionalism & sharing ethos which exists across our network.
The site highlights the library's 5 major languages - Korean, Chinese, Japanese, French and German, with the pre-defined searches divided into DVDs, books and music for each language. And for all 37 languages collected across the State there is a predefined search that covers all media. The searches look across all of the holdings across the State, so people using this site at Burnside can find all items in their language through this site. The page also has links to a range of other useful resources such as IELTS, language kits, newspapers etc.
Matthew Spearman - acting library manager at Burnside described the development of the page thus, "This simple and practical design considers the language limitations of new arrivals to Australia and was created by a very clever Penny McInnis here at the Burnside Library. Other Councils have since taken our design on board (with permission / assistance) and many more have been asking us about doing the same. It is a real success story in creativity and partnerships across the sector all sourcing from a single individual who had a neat idea."
Saturday, 6 September 2014
Coomandook joins in
(This was originally posted on 21 August, but with the update by Jessie below it has skewed the date to be 6 September)
One of our smaller libraries - Coomandook went live this morning. Coomandook is part of the Coorong Council, so is utilising the Coorong Enterprise site which I mentioned last week when commenting on Meningie joining the consortium. This Enterprise site is here.
The Coorong Council has four School Community Libraries and a depot. The remaining two libraries, Tintinara and Tailem Bend as well as the depot at Coonalpyn will join the network in coming weeks.
On the Council's Enterprise site each of the 4 libraries has a picture which illustrates their part of the council - from the Coorong Lakes at Meningie to a harvester in operation for Coomandook, the Murray River for Tailem Bend and an iconic windmill for Tintinara. Each of these pictures is a "click through" to information about each of the libraries - opening hours, contact details and some with additional pictures of their library. This use of the Enterprise software to provide additional "pages" for each library is great to see.
Jessie Cameron, a Year 11 student at Coomandook wrote the following report of the opening event.
Roger Strother; Mayor of the Coorong & Districts Council, who cut the ribbon to officially launched OneCard at our Library
Paul Simmons; Community Representative and the official cake cutter, the Simmons family has been a part of this library for many years and Paul is the son of the library buildings name sake Maxine Simmons.
Council Representative; Councillor Bob Simcock and Nat Traeger, Nat has also published pictures from the morning tea on the Councils Facebook page.
Principal Kath Macalister presented Library staff; Helen Bowering, Michelle Cameron, Julie Barrie and Belinda Keatley (Library Manager) with gifts to thank them for all the hard work that they had done in preparation for the new system.
One of our smaller libraries - Coomandook went live this morning. Coomandook is part of the Coorong Council, so is utilising the Coorong Enterprise site which I mentioned last week when commenting on Meningie joining the consortium. This Enterprise site is here.
On the Council's Enterprise site each of the 4 libraries has a picture which illustrates their part of the council - from the Coorong Lakes at Meningie to a harvester in operation for Coomandook, the Murray River for Tailem Bend and an iconic windmill for Tintinara. Each of these pictures is a "click through" to information about each of the libraries - opening hours, contact details and some with additional pictures of their library. This use of the Enterprise software to provide additional "pages" for each library is great to see.
Jessie Cameron, a Year 11 student at Coomandook wrote the following report of the opening event.
On
the 21st August the Coomandook School Community Library went live with
the new ‘One Card’ system. Over 130 public libraries across South Australia are
now connected on this system. It allows you to borrow and return books at any
library involved and all you need is your One Card library card.
The
library board members provided a great morning tea and the library staff gave
out free raffle tickets at the door and had book prizes for the winners. Approximately
50 people attended the launch including community members, teachers, school
staff, Library board members, SRC executive, senior students and special
guests.
Amongst our
special guests were:
Barb Williams,
Library Board President, was excellent as MC for the day
Roger Strother; Mayor of the Coorong & Districts Council, who cut the ribbon to officially launched OneCard at our Library
Paul Simmons; Community Representative and the official cake cutter, the Simmons family has been a part of this library for many years and Paul is the son of the library buildings name sake Maxine Simmons.
Council Representative; Councillor Bob Simcock and Nat Traeger, Nat has also published pictures from the morning tea on the Councils Facebook page.
Principal Kath Macalister presented Library staff; Helen Bowering, Michelle Cameron, Julie Barrie and Belinda Keatley (Library Manager) with gifts to thank them for all the hard work that they had done in preparation for the new system.
Staff
of the Library also had a bit of fun on the day, wearing ‘L’ plates, this
enjoyment and relaxed attitude made the morning tea be very successful.
Photos relating to each of these groups or individuals are provided below.
Photos relating to each of these groups or individuals are provided below.
 |
| A "very hungry caterpillar" cake |
 |
| Library Board President Barb Williams |
 |
| Mayor Roger Strother cutting the ribbon |
 |
| Paul Simmons with knife to caterpillar's head! |
 |
| Library staff with gifts |
 |
| Like staff in some other libraries the staff wore their "L" plates |
Friday, 5 September 2014
Great use of Enterprise to provide access to "other languages" materials
I know that Charles Sturt has let people in our own network know about the work that they have done on customising their Enterprise site to promote access to their extensive community languages collections. But lots of people who visit this blog are from other places. And I want to point all visitors to the great work that Charles Sturt has done.
The Charles Sturt Enterprise site is here. There is an added link in the left hand column called Other Languages. I decide to click "French" as I at least read a bit of French (compared to the other languages) and it opened search which displayed all of the NEW French items that the library holds. The top 9 languages also have predefined searches for books or DVDs. And there is so much more - go take a look - it is great.
Well done to the Charles Sturt staff for thinking through all that was needed to create this easy to use page & then creating it. This is a great model for libraries to look at & see how they may want to create similar additional pages for specific collections or customer groups.
The Charles Sturt Enterprise site is here. There is an added link in the left hand column called Other Languages. I decide to click "French" as I at least read a bit of French (compared to the other languages) and it opened search which displayed all of the NEW French items that the library holds. The top 9 languages also have predefined searches for books or DVDs. And there is so much more - go take a look - it is great.
Well done to the Charles Sturt staff for thinking through all that was needed to create this easy to use page & then creating it. This is a great model for libraries to look at & see how they may want to create similar additional pages for specific collections or customer groups.
Customer Self registration
One of the features of Enterprise is the ability for customers to "self-register" - i.e. fill in an online registration form & begin using the library. At the point of registration customers can place up to 5 "holds" on the system. Of course customers then need to produce ID at the library to turn their provisional membership into a full membership and be able to borrow the items they have reserved.
Most of our libraries have not advertised this feature, but some have chosen to display it in a prominent position. See the picture below from the Marion Enterprise site which shows off the self-registration offer right up front with the statement Not a member? Register here. They have made the LOG IN option much more prominently than in the normal set up of Enterprise.
For libraries who have not placed an advertisement of this feature on their front page it comes up when people go to login - as per the picture below. But potential customers are unlikely to click the "log in" button if they're not already members. So the Marion version of putting this offer on the front page makes sense to me. Some of you may want to consider whether you want to reconfigure your front Enterprise site to include this option.
A relatively new feature of the "self registration" process is the addition of the ability for customers to reset their PIN if they have an email address in their customer record. This allows for self management of the login. process.
I've always thought that the "self registration" feature should be used every time someone wants to join the library - not just for remote users. I would set up a PC near the front counter so that customers can fill in an online registration form themselves rather than have library staff fill it in. Customers will be lots quicker and more accurate at spelling their own names and addresses than a staff member. And this frees up staff to do other things. All staff need to do is then verify the details, add the X0 barcode and the customer is now ready to go.
Most of our libraries have not advertised this feature, but some have chosen to display it in a prominent position. See the picture below from the Marion Enterprise site which shows off the self-registration offer right up front with the statement Not a member? Register here. They have made the LOG IN option much more prominently than in the normal set up of Enterprise.
For libraries who have not placed an advertisement of this feature on their front page it comes up when people go to login - as per the picture below. But potential customers are unlikely to click the "log in" button if they're not already members. So the Marion version of putting this offer on the front page makes sense to me. Some of you may want to consider whether you want to reconfigure your front Enterprise site to include this option.
A relatively new feature of the "self registration" process is the addition of the ability for customers to reset their PIN if they have an email address in their customer record. This allows for self management of the login. process.
I've always thought that the "self registration" feature should be used every time someone wants to join the library - not just for remote users. I would set up a PC near the front counter so that customers can fill in an online registration form themselves rather than have library staff fill it in. Customers will be lots quicker and more accurate at spelling their own names and addresses than a staff member. And this frees up staff to do other things. All staff need to do is then verify the details, add the X0 barcode and the customer is now ready to go.
Monday, 1 September 2014
Tailem Bend joins the network
I was travelling late last week, so missed the Tailem Bend "go live" and launch - which happened on Thursday the 28th. As with other Coorong Council libraries Tailem Bend is utilising a common Enterprise site.
Below are a few words from the library staff along with some pictures which they supplied.
Tailem Bend had a wonderful day to celebrate " going live". We had excellent support from community, local council and parents with a short official ceremony
and morning tea to follow. Several other Coorong libraries also visited to show their support for which we were grateful. The relationship that has been forged with the local council through this whole process has been beneficial for all. We have received outstanding support and help throughout the whole journey.
The local "town crier" happened to visit and settle the crowd and the students were all excited to receive their new cards in lanyards and a cupcake to celebrate.
As a library staff we are also grateful to our wonderful volunteers, school staff and students who helped us may the day a special event for the community and our school.
We look forward to the adventure of moving forward with other libraries around our state.
Below are a few words from the library staff along with some pictures which they supplied.
Tailem Bend had a wonderful day to celebrate " going live". We had excellent support from community, local council and parents with a short official ceremony
and morning tea to follow. Several other Coorong libraries also visited to show their support for which we were grateful. The relationship that has been forged with the local council through this whole process has been beneficial for all. We have received outstanding support and help throughout the whole journey.
The local "town crier" happened to visit and settle the crowd and the students were all excited to receive their new cards in lanyards and a cupcake to celebrate.
As a library staff we are also grateful to our wonderful volunteers, school staff and students who helped us may the day a special event for the community and our school.
We look forward to the adventure of moving forward with other libraries around our state.
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| Library Staff Ang and Sal |
 |
| Cutting the ribbon |
 |
| The town crier |
 |
| Using cupcakes to spell out the One Card message |
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