& Melinda Gates Foundation & is called The Power and Relevance of Libraries.
The research was presented at the American Libraries Association conference in May this year. The key take out messages from this report are summarised in a slideshare here.
Obviously the findings of these reports are not directly applicable to the Australian environment, however I believe that they are very encouraging and useful in helping us to think about our own service provision and customer needs.
Some other Pew Research Centre papers include:
Some other Pew Research Centre papers include:
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